We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
How accessible the site is
We know some parts of this website aren’t fully accessible.
What to do if you have problems or queries
If you have any accessibility problems or feedback, please email us at firstname.lastname@example.org.
If you need to contact us about any other issues, please use our contact us page.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Durham County Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non compliance with the accessibility regulations
- CSS for headings: this fails success criterion 1.3.1
- Text alternative: images and CSS images need text alternatives, failing success criterion 1.1.1
- Lists: some list tags and markup appear to be empty, failing success criteria 1.1.1 and 1.3.1
- Form fields: some form fields are missing labels, failing success criteria 1.1.1, 1.3.1, 3.3.2, 4.1.2
- Aria references: some are missing from code which fails success criteria 1.3.1, 3.3.2 and 4.1.2
- Content size: some elements are too small to use accurately, failing success criteria 1.3.1, 1.4.5, 3.2.4, 1.4.4
- ‘more’ links: text should be meaningful without context, or fails success criteria 1.3.1, 2.4.4
- Link text: this should be present, and unique for different links and the same for identical links, or it fails success criterion 2.4.4
- Absolute positioning: text should be able to be resized to 200% or it fails success criterion 1.4.4
- Buttons: labels should be are clear, unique and informative or fail success criterion 2.4.6
- Keyboards: all interactives must be accessible by keyboard or fail success criterion 2.1.1
- Skip navigation: this should be provided to skip past repeating navigation or fail success criterion 2.4.1
- Anchor links: must exist if referenced or fail success criterion 2.4.1
How we test the site
We re-assess a website or system for accessibility whenever it undergoes a major modification.
The code is checked using Tenon. Page content is manually checked every time it is updated.